ProWeb Helpdesk Service
Enter a ProWeb Helpdesk (Hesk) Ticket for anything urgent or important.
Click here to enter a Helpdesk Request
ProWeb Helpdesk Services are available via phone, e-mail and the website. ProWeb Helpdesk takes pride in our quick response time. We understand the importance of maintaining office productivity.
Business Hours: Monday to Friday – 9am to 5pm Local Time (PST)
Email: Info@prowebinfo.net
Victoria (Local): 250-590-6235
Outside of Victoria (Toll-Free): 1-888-338-7702
The ProWeb “Quick Tips” centre contains product technical information and troubleshooting tips. To obtain a ProWeb user name & password, contact the ProWeb Helpdesk.
Mission Statement
ProWeb Insurance Software Inc. strives to develop, promote and support broker management software products for the benefit of all users and to provide direction for program enhancements along with sustained system support, allowing users to operate at peak efficiency in a cost effective manner.
Privacy Statement
Information Collected and Used:
ProWeb Insurance Software Inc. collects personal information, such as your name, address, phone number and other assets of information, when you apply, register, or use any ProWeb products or services. ProWeb Insurance Software Inc. may also collect information about your transactions with us, our business partners, or other such information regarding the use of ProWeb products and services that we offer or information necessary to provide those products and services to you. In addition, ProWeb Insurance Software Inc. automatically receives and records information on your server Internet browser including your IP address, email address, ProWeb cookie information and the page you requested.
Discloser or your Information:
The purpose of any discloser:
- To provide your angency with service.
- To enable partners of ProWeb Insurance Software Inc. to provide products and services to enhance your brokerage's customization needs.
- To analyze risk and business such as, research or data processing.
- As required or authorized by law to public authorities or agents of law enforcement.
Protecting Your Personal Information:
ProWeb Insurance Software Inc. is committed to protecting your personal information and keeping it secure. We maintain excellent physical, electronic and procedural safeguards that comply with federal regulations to guard your personal information.
- Access to your information is restricted to those employees who reasonably need to come into contact with that information to provide products and services to you.
- We do not sell or market personal information to third parties.
- Our servers are protected by firewalls, multi-password protection and other securities that are up-dated regularly to enhance your levels of protection.
Contact Information
